Support & Design

With Our Renowned Customer Care Team We’re with You Every Step of the Way.

Design Engineers ready to assist

Pipelife has a team of Design Engineers ready to assist in the design, sale and installation of a variety of water/energy efficient systems.

Our Renewables Division covers every aspect of underfloor heating and integrated renewables and deliver fully designed, energy efficient systems to a range of Installers, Developers, builders, Engineers & Architects.

We have a proven track record of 20 years service and commitment to the industry backed by exceptionally trained staff and a dedicated technical backup service. Combining all of these aspects results in an outstanding system, delivered in a professional and highly skilled manner second to none!

Whether you’re building a new house, adding an extension or renovating your home, we can help you find the right system for your project.

Pipelife is 100% committed to the correct design, sizing and installation of your home heating solution. Our reputation is built on 50 years of manufacturing history in Ireland and this reputation matters immensely to us. As heating solutions have become more complex we have continually invested in new expertise and technology to ensure we stay to the forefront of this evolution.

Every Pipelife home heating solution is fully designed in-house by our experienced design engineering department and is supported by our extensive field service support/engineering team. All our solutions come complete with detailed design drawings, top quality components and an unrivalled expertise built up over many decades.

Full design indemnity

We provide full design indemnity insurance on all our heating solution systems so you can rest assured our system will deliver on what we promise, providing you with a home heating solution you can rely on for decades to come, safe in the knowledge we will always be there to support you if the need ever arises.

With our fully qualified and dedicated team, we promise you an easy process from start to finish.


With a number of different solutions to choose from, we’ll ensure our team of fully qualified design engineers are with you every step of the way to help you effortlessly create a warm and comfortable environment.

We carry our Heat Loss calculations on all projects prior to design in order for our engineers to offer products best suited to your project. Our heating systems can accommodate the most basic level of control to the most state of the art level of control, depending on the customer requirements. Our in-house engineers will ensure full Part L compliance and verify the necessary paperwork. We also carry our SR50 calculation verification and Eco design data and sign off forms.

We always have longevity and functionality in mind, which is why our design engineers will help you choose the Home Heating solution that best suits your needs. They will ensure that your system is optimised to your home, giving you the fastest response times possible.


Pipelife is Ireland’s leading and trusted supplier to the plumbing industry for the last 50 years and with the financial strength of being part of a leading multi-national group you can be sure that your Pipelife system will be fully supported. As an added re-assurance for our customers, Pipelife accepts full responsibility for the design of your system along with the specification, and supply of materials. We also carry full design indemnity and product liability insurance to cover all designs thus giving our customers peace of mind that when they choose Pipelife they choose quality products, reliable systems and an after sales commitment that is second to none.


We have a nationwide team of fully trained installers as well as offering on-site support through our technical sales team for installers who may not be familiar with our systems.

Final commissioning of the heating system is carried out by our in-house technical support team which includes a system demonstration for the home owner. Our in house Engineers and Technical Team are there to lend support should they have any queries after the system is installed.

Pipelife also offer annual servicing of heating system to validate the warranty.


We can help you and your client to comply with the current building regulations. All new build dwellings must comply with Part L as well as the other sections of the Irish Building Regulations.

The Part L document sets out maximum energy usage and carbon emission levels for the dwellings. It also states that all new buildings must incorporate some form of renewable energy technology to help reduce the use of fossil fuels to heat the dwelling or to reduce the primary electricity usage.

Our team at Pipelife can give excellent guidance and advice on how to achieve compliance with the current building regulations in the most cost effective manner. 


To prove compliance with the current building regulations, builders and designers now must use software called DEAP (Dwelling Energy Assessment Procedure) which is used to generate BER certificates. This assesses whether you have the right mix of orientation, insulation, thermal bridge free construction, airtightness and heat recovery from ventilation and other building factors to minimise overall heat loss and energy usage by the building.

BER assessors also need to know about heating system efficiency, controls and renewable energy systems. A successful DEAP assessment is required for all new dwellings and a BER rating of A3 or better. Pipelife can provide all the technical data and advice that the BER assessor requires for inputting the data relating to our systems into the DEAP software.